Technology
Receipt Printer Driver
This is the driver for the new Epson receipt printers that are being sent out to public libraries.
Download the driver (ZIP file)
The Georgia Public Library Service administers a statewide network of high-speed Internet connections to public libraries in the state, ensuring that citizens living in any community in Georgia have access to the World Wide Web. In addition to e-mail and Web hosting for Georgia public libraries, the Georgia Public Library Service also assists public libraries with technical support for network, equipment and software technology issues.
Contact Us
Services
The GPLS Information Technology Department provides the following services to Georgia’s public libraries. If you would like more information, please contact us.
Managed Network Services: GPLS contracts with providers to supply high-speed network connections to Georgia's public libraries. The agency monitors the health of this network and works with providers to both maintain reliability and make updates to meet evolving needs.
Web Access Management: GPLS maintains a centralized web filtering system that enables libraries to comply with the Children's Internet Protection Act.
Email Services: GPLS hosts multiple email domains on a server that is located in a secure data center facility. This is a POP/IMAP service together with web-based email access. Libraries administer their own users’ accounts via a web interface.
Spam Filtering: GPLS-hosted email domains are protected by this service, which scans incoming email messages for Spam and virus infection. GPLS also offers this service to libraries that run their own email servers.
Web Site Hosting: Our Apache web server hosts multiple sites for the Georgia public library community. Libraries create and maintain their own web pages on this server, which is also in a secure data center facility. Please note that this service does not include support for Microsoft FrontPage extensions.
Technology HelpDesk: In support of these services, GPLS runs a web-based HelpDesk system that enables libraries to get answers to their technology questions and incorporates a searchable knowledgebase.
Best Practices
- Best Practices for Library Computer Networks
- WebJunction - Resource for issues, best practices and courses related to information technology in libraries.
Gates Foundation Computers
- Eligible Expenditures
- PACHUG - Overview of Grant Program (PDF)
- WebJunction - technical support for Gates Grant computers
How-To's & FAQs
WAM
Accounting Server
Networking
- Network FAQ
- LAN Network Diagram (example typical library LAN connections)
- Statewide Network Information for PINES Participating Libraries (PDF)
Troubleshooting
- Compromised Computers (PDF)