The Economic Value of Public Libraries: a Bibliography

Compiled by the staff of Collection Development & Reference Support,

Georgia Public Library Service July 2007


*Available for loan from the Georgia Public Library Service

Print Books

Aabø, Svanhild. 1997. The value of public libraries in society. In Free access to information: Proceedings of the 15th Anglo-Scandinavian Public Libraries Conference, ed. Ellen Hjortsæter, 78-98. Oslo: Statens bibliotektilsyn.

Aabø, Svanhild. 1998. Library Value. In Towards the new information society of tomorrow : Innovations, challenges and impact : papers presented at the 49th FID conference and congress, New Dehli, 11-17 October 1998, Eds.: N.M. Malwad et al., 1-8. New Dehli: Indian National Scientific Documentation Centre.

*Aabø, Svanhild. 2005. Valuation of public libraries. In New Frontiers in public library research, ed. Carl Gustav Johannsen and Leif Kajberg, 97-109. Lanham, MD: Scarecrow.

Aabø, Svanhild. 2005. The value of public libraries. In Librarianship in the Information Age: Proceeding:. The 13th BOBCATSSS Symposium 31 January - 2 February in Budapest, Hungary, ed. Marte Langeland et al., 327-331. Budapest: ELTE.

Aabø, Svanhild. 2005. The value of public libraries: A methodological discussion and empirical study applying the contingent valuation method. PhD diss, Universitetet i Oslo.

*Allerton Park Institute. 1991. Evaluation of public services and public services personnel. Urbana-Champaign, IL: University of Illinois, Graduate School of Library and Information Science.

Barron, Daniel D. 2005. The economic impact of public libraries on South Carolina. Columbia, SC: University of South Carolina, College of Mass Communications and Information Studies, School of Library and Information Science.

*Bertot, John Carlo, Charles R. McClure, and Joe Ryan. 2001. Statistics and performance measures for public library networked services. Chicago: American Library Association.

*Brophy, Peter. 2006. Measuring library performance: Principles and techniques. London: Facet.

*Buschman, John, and Gloria J. Leckie. 2007. The library as place: History, community, and culture. Westport, CT: Libraries Unlimited

*Childers, Thomas, and Nancy A. Van House. 1993. What's good?: Describing your public library's effectiveness. Chicago: American Library Association.

*De Rosa, Cathy. 2005. Perceptions of libraries and information resources: A report to the OCLC membership. Dublin, OH: OCLC Online Computer Library Center.

*DmA Planning and Management Services. 1998. The library's contribution to your community: A resource manual for libraries to document their social and economic contribution to the local community. Toronto: Southern Ontario Library Service.

*Durrance, Joan C., Karen E. Fisher, and Marian Bouch Hinton. 2005. How libraries and librarians help: A guide to identifying user-centered outcomes. Chicago: American Library Association.

The economic impact of public libraries on South Carolina: A study prepared by the School of Library and Information Science, University of South Carolina. 2005. Columbia, SC: University of South Carolina.

*Elliott, Donald S. ... [et al.]. 2007. Measuring your library's value: How to do a cost-benefit analysis for your public library. Chicago: American Library Association.

*Glass, Robert Henry, Norman Clifford, and Brian Harris. 2000. The role of public libraries in local economic development. Lawrence, KS: Institute for Public Policy and Business Research, University of Kansas.

Griffiths, José-Marie. 2004. Taxpayer return on investment in Florida public libraries: Summary report. Tallahassee, FL: State Library and Archives of Florida.

*Hernon, Peter, and Ellen Altman. 1998. Assessing service quality: Satisfying the expectations of library customers. Chicago: American Library Association.

*Holt, Glen E., Donald Elliott, Anne Watts, and Leslie Edmonds. 2000. Libraries are valuable-- prove it!: Prepared for the Public Library Association Pre-Conference, July 7, 2000. St. Louis: St. Louis Public Library.

Kamer, Pearl M. 2005. Placing an economic value on the services of public libraries in Suffolk County, New York. Bellport, NY: Suffolk Cooperative Library System.

*Kingma, Bruce R. 2001. The economics of information: A guide to economic and cost-benefit analysis for information professionals. Englewood, CO: Libraries Unlimited.

Lincoln Trail Libraries System. 1989. A market research study on economic development and the public library. Champaign, IL: The System.

MacLean, Douglas. 1998 The ethics of cost-benefit analysis: Incommensurable, incompatible, and incomparable values, In Democracy, social values, and public policy, ed. Milton M. Carrow, Robert Paul Churchill, and Joseph J. Cordes, 107-122. Westport, CT: Praeger.

*Markless, Sharon, and David Streatfield. 2006. Evaluating the impact of your library. London: Facet.

*Matthews, Joseph R. 2004. Measuring for results: The dimensions of public library effectiveness. Westport, CT : Libraries Unlimited.

*McClure, Charles R., and John Carlo Bertot. 1998. Public library use in Pennsylvania: Identifying uses, benefits, and impacts: Final report. Harrisburg, PA: [Pennsylvania Bureau of Library Development.

McClure, Charles R., Bruce T. Fraser, Timothy W. Nelson, and Jane B. Robbins. 2001. Economic benefits and impacts from public libraries in the state of Florida: Final report to the State Library of Florida, Division of Library and Information Services. Tallahassee, FL: Information Use Management and Policy Institute, School of Information Studies.

Morris, Anne, Margaret Hawkins, and John Sumsion. 2001. The economic value of public libraries. [London]: Resource, The Council for Museums, Archives and Libraries.

Phibbs, Peter. 1995. The social value of libraries: A case study of Warringah. In Public Libraries: What are they worth? Proceedings of the 2nd National Public Libraries Conference, Sydney, 12-15 November 1995, Ed. Alan Bundy, 122-135 Adelaide : Auslib Press.

*Rubin, Rhea Joyce. 2006. Demonstrating results: Using outcome measurement in your library. PLA results series. Chicago: American Library Association.

Thawley, John. 1992. The value of library and information services: Papers presented at a seminar held in Melbourne, September 19, 1990. East Melbourne: CSIRO Australia.

*Trosow, Samuel E., and Kirsti Nilsen. 2006. Constraining public libraries: The World Trade Organization's General Agreement on Trade in Services. Lanham, MD: Scarecrow Press.

University of South Carolina. 2006. An investment that pays: Economic impact of S.C. public libraries. Columbia, SC: USC School of Library and Information Science.

*Urban Libraries Council. 2001. Public library contributions to urban economic development. Evanston, IL: Urban Libraries Council.

*Urban Libraries Council. 2002. Urban children, youth and families: Public libraries' roles and contributions. Evanston, IL: Urban Libraries Council.

*Urban Libraries Council. 2007. Making cities stronger: Public library contributions to local economic development. Evanston, IL: Urban Libraries Council.

*Van Fleet, Connie Jean. 1998. Measuring library services, 1998: A joint project of The State Library of Ohio, Ohio library Council. Columbus, OH: State Library of Ohio.

*Van House, Nancy A., and Thomas Childers. 1993. The public library effectiveness study: The complete report. Chicago: American Library Association.

*Zweizig, Douglas. 1994. TELL IT! Evaluation sourcebook and training manual. Madison, WI: School of Library and Information Studies, University of Wisconsin—Madison.

*Zweizig, Douglas. 1996. The Tell it! manual: The complete program for evaluating library performance. Chicago: American Library Association.

Journal articles

Aabø, Svanhild. 2005. Are public libraries worth their price? A contingent valuation study of Norwegian public libraries. New Library World 106, no. 11/12, Galileo, Proquest ABI/INFORM Complete. http://www.galileo.usg.edu/ (accessed June 29, 2007).

Aabø, Svanhild. 2005. Valuing the benefits of public libraries. Information Economics and Policy 1, no.2:175-198.

Aabø, Svanhild and Ragnar Audunson. 2002. Rational choice and valuation of public libraries: Can economic models for evaluating non-market goods be applied to public libraries? Journal of Librarianship and Information Science, 341: 5-16.

Aabø, Svanhild and Jon Strand. 2004. Public library valuation, nonuse values, and altruistic motivations. Library & Information Science Research 26, no .3: 351-372.

Ammons, David N. 1995. Overcoming the inadequacies of performance measurement in local government: The case of libraries and leisure services. Public Administration Review 55 (January-February), ProQuest ABI Inform Complete. http://www.galileo.usg.edu/ (accessed July 27, 2007).

Clay, Edwin S., and Patricia Bangs. 2006. Beyond numbers. Library Journal 131 (January), Galileo, EBSCOhost MasterFILE Premier. http://www.galileo.usg.edu/ (accessed June 29, 2007).

Cooper, Jeffrey M., and Marilyn C. Crouch. 1994. Benefit assessment helps open doors of one cash-strapped California library. American Libraries 25 (March), EBSCOhost MasterFILE Premier. http://www.galileo.usg.edu/ (accessed July 27, 2007).

Ellis, Kem B. 1994, Summer. The challenge of measuring the economic impact of public library service. North Carolina Libraries 52:52-56.

Fitch, Leslie, and Jody Warner. 1998. Dividends: The value of public libraries in Canada. The Bottom Line 11, no. 4, ProQuest ABI Inform Complete. http://www.galileo.usg.edu/ (accessed July 27, 2007).

Guldberg, Hans. 1991. The economic and social role of public libraries. Australasian Public Libraries and Information Services 4 (December), EBSCOhost MasterFILE Premier. http://www.galileo.usg.edu/ (accessed July 27, 2007).

*Holt, Glen E. 1996. Something more than sound bites: Communicating value to library constituencies. The Bottom line, 9 (3): 36-39.

Holt, Glen E., and Donald Elliott. 1998. Proving your library's worth: A test case. Library Journal 123 issue 18, Galileo, EBSCOhost MasterFILE Premier. http://www.galileo.usg.edu/ (accessed June 29, 2007).

Holt, Glen E., and Donald Elliott. 2002. Cost benefit analysis: A summary of the methodology. The Bottom Line 15, issue 4, Galileo, ProQuest ABI Inform Complete. http://www.galileo.usg.edu/ (accessed June 29, 2007).

Holt, Glen E., and Donald Elliott. 2003. Measuring outcomes: Applying cost-benefit analysis to middle-sized and smaller public libraries. Library Trends 51, no. 3 (Winter), Galileo, EBSCOhost MasterFILE Premier. http://www.galileo.usg.edu/ (accessed June 29, 2007).

Holt, Glen E.; Donald Elliott, and Christopher Dussold. 1996. A framework for evaluating public investment in urban libraries. The Bottom Line 9 (Summer), ProQuest ABI Inform Complete. http://www.galileo.usg.edu/ (accessed July 27, 2007).

Holt, Glen E., Donald Elliott, and Amonia Moore. 1999. Placing a value on public library services. Public Libraries 38, no. 2 (March/April), Galileo, Library Literature and Information Science Index (accessed June 29, 2007).

Holt, Glen E., and Leslie Edmonds Holt. 1999. What’s it worth: Placing a dollar amount on the impact of children’s services is well worth the effort. School Library Journal 45, issue 6 (June), Galileo, EBSCOhost MasterFILE Premier. http://www.galileo.usg.edu/ (accessed June 29, 2007).

Martin, Murray S. 1992, Spring. Investment in libraries: Part of economic growth. The Bottom Line 6: 3.

Norton, Tom Albert. 1991. Demonstrating the value of library and information services. Science and Technology Libraries 36: 90-93.

Wallis, Margie, and Sue Parkinson. 1999. A public libraries costings pilot study in NSW. Australasian Public Libraries and Information Services 12, no. 4 (December), Galileo, Library Literature and Information Science Index. http://www.galileo.usg.edu/ (accessed June 29, 2007).

Walzer, Norman, Stott, Karen and Sutton, Lori. 2000. The value of public library service. Illinois Libraries 264 (Fall), http://www.lib.niu.edu/ipo/2000/il0004261.html (accessed June 29, 2007).

White, Herbert S. 1993.Fee vs. free: A catchy but not very meaningful option. Library Journal 118, no. 15 (September 15), Galileo, EBSCOhost MasterFILE Premier. http://www.galileo.usg.edu/ (accessed June 29, 2007).

Web resources

Aabø, Svanhild. 2005. The value of public libraries in Norway. Bibliotekforum, 6. http://www.norskbibliotekforening.no/article.php?id=1059 (accessed July 20, 2007).

Abram, Stephen. 2005. The value of libraries: Impact, normative data, and influencing funders. Sirsi/Dynix One Source 1, no. 5 (May), http://www.imakenews.com/sirsi/e_article000396335.cfm?x=b4TcM1g,b2rpmkgK,w (accessed June 29, 2007).

Americans for Libraries Council. 2007. Worth their weight: An assessment of the evolving field of library valuation. http://www.actforlibraries.org/pdf/WorthTheirWeight.pdf (accessed June 29, 2007).

Barron, Daniel D., Robert V. Williams, Stephen Bajjaly, Jennifer Arns, and Steven Wilson. 2005. The economic impact of public libraries on South Carolina. http://www.libsci.sc.edu/SCEIS/home.htm (accessed June 29, 2007).

Berk & Associates. July 2005. The Seattle Public Library Central Library: Economic benefits assessment: The transformative power of a library to redefine learning, community, and economic development. http://www.spl.org/pdfs/SPLCentral_Library_Economic_Impacts.pdf (accessed July 27, 2007).

Carnegie Mellon University Center for Economic Development. 2006. Economic impact study: Regional benefits of Carnegie Library of Pittsburgh. http://www.clpgh.org/about/economicimpact/CLPCommunityImpactFinalReport.pdf (accessed June 29, 2007).

Cram, Jennifer. 1998. Fishing with grenades or greening the mind: Value, values and municipal libraries for the new millennium. http://www.alia.org.au/~jcram/FishingGrenades.html (accessed July 27, 2007).

Fitch, Leslie, and Jody Warner. 1997. Dividends: The value of public libraries in Canada. http://www.nald.ca/fulltext/dividend/contents.htm (accessed July 27, 2007).

Griffiths, Jose-Marie. 2005. Florida's public libraries build strong economies: A taxpayer return on investment report. http://dlis.dos.state.fl.us/bld/roi/pdfs/2005%5FSLAF%5FROI%5Freport.pdf (accessed June 29, 2007).

Griffiths, José-Marie, Donald W. King, and Sarah E. Aerni. 2006, September. Taxpayer return-on-investment (ROI) in Pennsylvania libraries. http://www.statelibrary.state.pa.us/libraries/lib/libraries/PAROIreportFINAL7.pdf (accessed July 27, 2007).

Griffiths, José-Marie, Donald W. King, Christinger Tomer, Thomas Lynch, and Julie Harrington. 2004. Taxpayer return on investment in Florida public libraries: Summary report. http://webjunction.org:980/wj/documents/8495.pdf (accessed June 29, 2007).

Holt, Glen E. 2001. Public library benefits valuation study: Final report to the Institute of Museum and Library Services. http://www.slpl.lib.mo.us/using/valuation.htm (accessed June 29, 2007).

Kamer, Pearl M. [no date].The economic value of the Middle Country Public Library in Suffolk County, New York. http://www.mcpl.lib.ny.us/pdf/economicvalueofMCPL.pdf (accessed July 27, 2007).

Kamer, Pearl M. 2005. Placing an economic value on the services of public libraries in Suffolk County, New York. http://scls.suffolk.lib.ny.us/pdf/librarystudy.pdf (accessed June 29, 2007).

Kamer, Pearl M. [2006]. Public library economic valuation: The economic value of the Port Jefferson Free Library in Suffolk County, New York. http://www.actforlibraries.org/pdf/PortJeffersonEcoVal2006study.pdf (accessed July 27, 2007).

Kotch, Marianne . 2007. The economic value of Vermont’s public libraries, 2005-2006. http://dol.state.vt.us/gopher_root5/libraries/misc/plvalue.pdf (accessed July 27, 2007).

Levin, Driscoll & Fleeter. 2006. Value for money: Southwestern Ohio’s return from investment in public libraries. http://9libraries.info/ (accessed June 29, 2007).

Massachusetts Library Association. 2003-2004. Online value of public library services tool. http://www.masslib.org/LibraryValue.html (accessed June 29, 2007).

McClure, Charles R., and John Carlo Bertot. 1997. Evaluation of the online at PA libraries project: Public access to the Internet through public libraries. http://research.umbc.edu/~bertot/OnLinePA.html (accessed June 29, 2007).

McClure, Charles R., and John Carlo Bertot. 1998. Public library use in Pennsylvania: Identifying uses, benefits, and impacts: Final report. http://www.ii.fsu.edu/~cmcclure/pasectionlinks.html (accessed June 29, 2007).

McClure, Charles R., Jane B. Robbins, and Bruce T. Fraser. 2001. Economic benefits and impacts from public libraries in the state of Florida: Final report to Florida Division of Library and Information Services Access. http://dlis.dos.state.fl.us/bld/finalreport/ (accessed June 29, 2007).

Mid-Hudson Library System. 2005-2007. Return on investment calculator. Tools. Public library vote toolbox: Know-how for your library’s vote. http://midhudson.org/Vote/Toolkit/tools.htm (accessed July 27, 2007).

Morrill Solutions. 2003. The Wisconsin library user (and non-user): Outcomes of a statewide survey. http://www.wplc.info/current/survey2003/ (accessed June 29, 2007).

Morris, Anne, Margaret Hawkins, and John Sumsion. 2001. The economic value of public libraries . http://www-staff.lboro.ac.uk/~lsam/econvalu.html (accessed July 19, 2007).

New York State Library, Division of Library Development. 2006, December 28. New York's Libraries: How they STACK UP! New York's libraries are good for the economy. website http://www.nysl.nysed.gov/libdev/stackup.htm (accessed June 29, 2007).

OCLC Online Computer Library Center. 2003. Libraries: How they stack up. http://www.oclc.org/reports/2003libsstackup.htm (accessed June 29, 2007).

OCLC Online Computer Library Center. 2007. Public libraries: Return on information. http://www.oclc.org/roi/ (accessed July 27, 2007).

Public Agenda Foundation. 2006. Long overdue: A fresh look at public attitudes about libraries in the 21st century. http://www.publicagenda.org/research/pdfs/long%5Foverdue.pdf (accessed June 29, 2007).

Rudd, Peggy D. 2000. Documenting the difference: Demonstrating the value of libraries through outcome measurement. In Perspectives on outcome based evaluation for libraries and museums, 16-23. Washington, DC: Institute of Museum and Library Services. http://www.imls.gov/pdf/pubobe.pdf (accessed June 29, 2007).

Sciacca, Joe. 1998. Economic development and the public libraries: Perspectives on the impact of an LSCA-funded research project. Illinois periodicals online. http://www.lib.niu.edu/ipo/1998/il980280.html (accessed July 17, 2007).

Walzer, Norman and Stott, Karen. 1998. Enhancing economic development through libraries. http://www.iira.org/pubsnew/publications/IIRA_Reports_18.pdf (accessed June 29, 2007).

Webjunction. 2004. Funding Strategies, WebJunction's focus on demonstrating impact. http://webjunction.org/do/DisplayContent?id=1218 (accessed June 29, 2007).

Economic Value of Public Libraries: a Bibliography Compiled by the staff of Collection Development & Reference Support, Georgia Public Library Service July 2007