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Branch Manager

Posted by: GCPL

Posted date: 2017-Feb-17

Location: Gwinnett County Public Library

As a Branch Manager, you are the leader in daily branch operations. You set the tone for delivering exceptional service to customers and staff. Your proven ability to coach others for success inspires team work and a positive work environment. Your versatility enables you to expedite workflow, reach out to the community, and oversee the safety and maintenance of a branch. You do the right thing; every decision you make and action you take is an opportunity to demonstrate our collective integrity. Team building is mission critical, as well as the exceptional use of sound professional judgment and critical thinking.

1. Supervises staff to include: prioritizing and assigning work; conducting performance evaluations; ensuring staff are trained; ensuring that employees follow policies and procedures; maintaining a healthy and safe working environment; and, making hiring, termination, and disciplinary recommendations.
2. Oversees and evaluates Library program design, planning, and implementation and ensures Library policies and procedures are followed.
3. Participates in community organizations to promote the Library's image and programs.
4. Oversees some aspects of a branch budget and assists Library administration with developing the annual budget by providing input on department needs and funding.
5. Maintains overall responsibility for a Library Branch's collection, which includes evaluating existing materials and needed materials, merchandising collection, and weeding unneeded items.
6. Performs liaison activities, attends meetings, responds to inquiries, and makes presentations to other County departments, civic and professional organizations, clients, and the general public.
7. Oversees the safety and maintenance Branch facilities.
8. Reviews and approves materials, policies, and procedures to be disseminated to subordinate staff and the public.
9. Performs other duties of a similar nature or level.

Positions assigned to the Branch primarily are responsible for:
Managing the daily operations of a branch library, and insuring that customers are satisfied with the service they receive.

Positions assigned as Branch Manager/Diversity Projects primarily are responsible for:
Managing the daily operations of a branch library; and
Identifying issues that impact the delivery of library services to emerging populations in Gwinnett County that have differences in language, ethnicity and/or culture.
Job Title Branch Manager
Start Date 04/03/2017
Library/Institution Name Gwinnett County Public Library
Salary $59,721.22-$98,541.13
Certification Required? Yes
City Gwinnett County
State GA
Job Type Job Type -> Full-time
Type of Library Job Classification -> Public
Qualifications Knowledge of:
Supervisory principles;
Advanced library operational principles and practices;
Library administration principles;
Customer service principles;
Library service to include information and readers advisory services, programming, and collection maintenance;
Budgeting principles.

Skill in:
Supervising and evaluating employees;
Prioritizing and assigning work;
Developing and implementing library programs;
Providing customer service;
Operating a computer and applicable software;
Communicating professional librarian topics and issues;
Communication, interpersonal skills as applied to interaction with coworkers, supervisor, the general public, etc. sufficient to exchange or convey information and to receive work direction.

Ability to:
Passion for community and serving the public
Proven leader who makes a positive contribution and thinks quickly on their feet
Ability to communicate and implement Library policies effectively
Outstanding ability to deliver an exemplary customer experience
Demonstrated skill in transferring knowledge to others
Computer / Tech savvy
Excellent communication skills

Education and/or Work Experience Requirements:
Masters Degree in Library Science
Four years of progressively responsible supervisory, managerial, and experience related to area of assignment; or, an equivalent combination of education and experience sufficient to successfully perform the essential duties of the job such as those listed above.

Licensing Requirements
State of GA certification for Librarianship Librarian grade 5B.
Valid GA Drivers License.
Application Instructions How to join our team: Please submit an application online at
Remember to apply by March 31, 2017.
Web Link
Special Notes Gwinnett County Public Library is in northeast metro Atlanta. One of the fastest-growing counties in the U.S. for nearly twenty years, Gwinnett is home to nearly 1 million residents. The county features an award-winning public school system as well as three public colleges. Gwinnett is an ethnically diverse county with over 100 languages spoken among its residents. The county is well-known for its cultural, recreational and educational amenities.

GCPL is a former Library Journal Library of the Year (2000) and a recipient of numerous awards, honors and grants. The system features state of the art technology, a proactive service model and a strong commitment to community engagement. GCPL consists of 15 branches, an administrative headquarters and a satellite location at Gwinnett Technical College.

The library is governed by a five-member Board of Trustees and has a budget of $18 million. The busiest library system in Georgia, some of GCPLs successful programs and services include: three makerspace-style Learning Labs with additional labs in development; Open+, customer self-service access at one library branch; and AskGCPL remote customer service.
Additional Information:

Gwinnett County Public Library

GCPL Strategic Plan 2015 - 2018

Gwinnett County, Georgia me

Gwinnett County Public Schools h o m e/public

Cost of Living Calculator /1 31 35

Explore Gwinnett - Cities and Historic Downtowns

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