Baking Discovery into the Pie: Driving Exploration within eResources Baking Discovery into the
Discovery service not doing what you hoped it would? Your library just bought a brand new video collection, but you can’t you find anything in it? As models like PDA and EBA become prevalent in all media formats, ensuring patrons can find what they are looking for is more essential than ever. But many types of content simply don’t rise to the top of discovery service searches, and other searches return too many unrelated results to be truly useful.
Here’s an idea: how about baking discovery into the actual resource? Let two product editors and a librarian walk you through their philosophy of search–that discovery shouldn’t mean losing discipline-specific searching, that videos and scores should be just as easy to find as books and periodicals, and cross-search should be a given – and then see examples of the impact this has on ease of use, find-ability, and ultimately, patron satisfaction.